Small things that leave lasting impressions many businesses have been severely hit by the pandemic. During these times, it’s the small things that will differentiate you from your competitors.
This article will shed some light and provide examples of how you can safely conduct business during these trying times. You may have made some hard decisions to stay afloat during the coronavirus but know that you’re not the only one. A lot of businesses are affected and we’re here to provide some help and insights.
If you own a salon, dental clinic, spa, wellness centre, or restaurant you will benefit from the things written in this article so read on.
Stay connected with your customers.
Small things that leave lasting impressions you can share important information using your website, social media pages, or even email. In your messaging, you can include information like your availability hours, measures that you’re taking in ensuring the safety of everyone, your current services, and updated pricing. You can also let your customers know of temporary closure if applicable.
Consider doing pre-bookings
To regulate the number of people in your establishment, you can recommend calling beforehand and schedule an appointment. This will be for the benefit of the customers as well as your employees. You can also consider removing cancellation fees for the meantime so it will be easier for the customers to just cancel their appointment if they’re not feeling well without thinking of paying any fees.
Keep the surroundings clean
You may already be keeping your place clean even before the pandemic but at these times, it’s much better to be safe than sorry. Clean all areas and sanitize equipment and tools after every customer to ensure that viruses and germs will not thrive.
Small things that leave a lasting impression – Check your employees regularly
Your employees are the front liners of your business so it’s just right to take care of them especially their health. Continuously monitor their temperature and if they are having difficulty breathing or other symptoms. You can also help them by providing a regular supply of immune boosters and Vitamin C supplements.
Keeping your employees healthy also means there will be no threat of infection to your customers.
Take care of your customers
Having a sanitation station is now a must in every establishment. Temperature check, alcohol, and hand sanitizers are always on standby.
However, people should be aware that hand sanitizers that are currently being used by the majority of the population on a regular basis do not necessarily work. They do not clean or remove debris or chemicals from your hands. Only soap and water can do that.
Having said that, it’s understandable that not all businesses can offer a sink with soap and water on their establishment. The next best thing is to provide sanitizing and disinfecting wipes like these.
Here at Oshiklenz, we provide high-quality hot towels and sanitizing wipes that are perfect for your business. During this pandemic, we offer special deals and services designed to make it easier for you to maintain a steady supply of hot towels and wipes.
You can call us at (+61) 2 9533 2211 for inquiries and a representative will be glad to assist you with your needs. You may also send us an email at info@oshiklenz.com.au.