Still have Questions?
if you have a question
about Oshiklenz Products
or services that hasn't been answered above, please feel free to contact us or call us on (+61)2 9533 2211
and we will answer any specific queries you may have. |
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- How long do clients or patients have to wait once they are ready for a hot towel?
With our system there is no button-pushing, dial turning or wait time.
Towels are always at the right temperature and ready to use.
- What are the towels made out of?
Our towels are 100% cotton, pre-moistened, biodegradeable and disposable.
They are strong, soft and contain no alcohol.
- How much maintenance does the system require?
Our warmer requires virtually no maintenance. It has one switch: on/off.
It will never rust and the only maintenance required is to drain the condensation tray occasionally.
- Are the towels individually wrapped to minimize sanitation risk?
Our towels are individually wrapped in easy-opening, sanitary packaging.
- How much space do you need to have available for your hot towel system?
Our units are small and compact with a 300mm by 300mm footprint.
- How long will the towels hold their heat?
Because our towels are individually wrapped and can be taken to the customer, client or patientwrapped, they maintain their heat much longer than towels that are not wrapped
- Is the system expensive?
Our goal is to provide you with the highest quality product at a competitive price.
Compare prices - we think you will fi nd both our up front and towelette costs are very competitive.
In the end, no matter which system you buy, it's use will be determined by its convenience.
If the unit requires extra steps to add water, set dials, etc, it will soon be just a machine on yourcounter that never gets used.
Our system was designed with convenience in mind. Plug it in,turn it on, load towels in the morning and they are always ready throughout the day.
- Are your disposable towels scented?
Our standard towelettes are moistened with distilled water and individually wrapped in easyopening,sanitary sleeves. As an option, our Aroma Chips can be used in conjuction with thestandard towels to produce a lightly scented towelette. The fragrances available in our Aroma Chiprange are: Lemon, Humming and Jasmine.
- How are your disposable towels different than other disposables on the market?
Each towel on the market is different, but our towels boast the following unique features:Our towels are not made of paper and will not rip easily nor disintegrate like paper based products.Our towels are 100% cotton - stronger and softer - than paper. In addition, our towelsare moistened with water, not alcohol so they will not dry out your skin.
- How long do towels take to warm?
Warming time ranges from 20 minutes to an hour depending on the type and quantity of towelsin the warmer. Once towels reach the appropriate temperature the warmer keeps them at thattemperature throughout the day.
- Can I warm your disposable towels in the microwave?
We don't recommend it for a couple of reasons. First, microwaves tend to heat unevenly leavingpart of the towel cold and part too hot to handle. Our warmers maintain the towels at a consistent70 degrees Celsius throughout.
The second reason we don't recommend microwaves is a matter of convenience. The microwaverequires extra steps to set the time, wait for it to heat, etc. With our warmers, the towels are alwaysready. There is no dial setting, no waiting, just place the towels in the unit at the start of the dayand, after initial warming, they are kept hot and ready throughout the day.
- Can I leave towels in the warmer overnight?
We don't recommend leaving towels in the warmer overnight. They will dry out and in somecases, discoloration may occur.
- Will your disposable towels dry out?
No, our towels are packaged individually in a polypropylene fi lm then vacuum sealed in packswhich helps maintain the moisture for an extended period of time.
- Will your disposable towels dry out?
No, our towels are packaged individually in a polypropylene fi lm then vacuum sealed in packswhich helps maintain the moisture for an extended period of time.
- How many towels will your warmers hold?
We have a range of warmers and depending on your requirements they will hold 50-300disposable towels. However, we recommend that you only place as many towels as you will need for the day in the warmer in the morning.
- What kind of maintenance do your towel warmers require?
Our warmers require very little maintenance. They have only one switch: on/off.
Simply turn the warmer on in the morning, load it with towels and then turn it off at night.
It is that easy.
The only other maintenance item is draining the condensation tray on a weekly basis.The tray collects condensation from the heating towels. It is located directly under the doorand slides in and out without any tools.
- What is the minimum order to private label your products?
The minimum piece order for labelling Oshiklenz products are:
- 100% Cotton Towels: 150 cartons
- Towel Warmers: 100 units
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